At ALTNICOLEGARRETT LLC, we want your shopping experience to be simple and convenient from the moment you place your order until your package arrives. We currently offer free standard shipping on eligible orders, so you can shop without worrying about additional standard delivery charges.
Free Shipping
Free standard shipping is available on qualifying orders. Shipping charges are not added for eligible standard deliveries, allowing you to receive your order without an additional standard shipping fee.
Once your order has been successfully placed, our team will begin preparing your items for shipment. Orders are processed as quickly as reasonably possible, although processing times may vary depending on order volume, product availability, holidays, weekends, or other circumstances.
Order Processing
After an order is submitted, we review the order details and prepare the selected products for dispatch. Please make sure that your shipping information is complete and accurate when placing your order.
An order may take additional time to process if the shipping address is incomplete, incorrect, or requires clarification. We recommend checking your name, street address, city, state, postal code, and other relevant delivery information before completing your purchase.
Once your order has been handed to the shipping carrier, delivery time will depend on the destination, carrier operations, weather, transportation conditions, and other factors outside our direct control.
Delivery Information
Delivery estimates can vary depending on where your order is being shipped. Standard delivery is intended to provide a reliable and convenient shipping option, but estimated delivery dates are not guaranteed.
Occasionally, shipments may experience delays because of severe weather, carrier disruptions, public holidays, customs procedures, incorrect address information, or unusually high shipping volumes. If a package is delayed after leaving our facility, we will do our best to provide assistance and relevant information.
Customers should monitor tracking information when it is available and ensure that someone is able to receive the package when required.
Tracking Your Order
When tracking information is available, it may be provided after your order has been dispatched. Tracking updates are controlled by the shipping carrier and may take some time to appear after the package has entered the carrier’s system.
If tracking information does not update immediately, please allow reasonable time for the carrier to process and scan the shipment. In some cases, tracking information may only become active after the package reaches a carrier processing facility.
Shipping Address
Customers are responsible for providing a complete and accurate delivery address at checkout. If you notice that your address is incorrect after placing an order, please contact us as soon as possible at altnicolegarrett@gmail.com.
We will make reasonable efforts to assist with address corrections before an order is dispatched. However, we cannot guarantee that an address can be changed after an order has entered the shipping process.
Undeliverable Packages
A shipment may be returned to us if the carrier is unable to complete delivery because of an incorrect address, incomplete address, failed delivery attempts, refusal of delivery, or other circumstances.
If your package is returned, please contact us at altnicolegarrett@gmail.com so we can review the situation and determine the appropriate next step.
Delivery Issues
If your order appears to have been delivered but you cannot locate the package, we recommend first checking the delivery area, mailbox, building reception, household members, or other secure locations where the carrier may have left the shipment.
If the package remains missing, please contact us and provide your order information. We will review the available delivery details and assist where possible.
If your package arrives visibly damaged, please contact us as soon as reasonably possible and provide relevant details and photographs when available. This can help us understand the condition of the shipment and determine how best to assist.
Customer Support
We are committed to making shipping as straightforward as possible and appreciate your understanding that some parts of the delivery process are managed by independent carriers.
If you have any questions about shipping, delivery, order processing, tracking, or a delivery issue, please contact ALTNICOLEGARRETT LLC at altnicolegarrett@gmail.com.
Our business address is:
4459 DOVER ST WHEAT RIDGE, CO 80033
We appreciate your trust in ALTNICOLEGARRETT LLC and will continue working to provide a smooth, convenient, and reliable delivery experience for our customers.